Shipping policy

For orders under the Free Shipping threshold, rates are based on the weight of the order & location of shipping. These rates will be presented to you prior to any payment details being entered.

All orders are processed within 48 business hours.  Once your order has been processed you will receive shipping confirmation.  

Candy Heaven is located in the Calgary area.  Please be aware of temperatures of the final destination as well as Calgary prior to placing your order.  Candy Heaven does not take responsibility for damaged products due to weather. We will always do our best to prevent such problems by adding in Ice Packs free of charge whenever possible or holding of a delivery until the weather cools down.